Volunteer NH
Program Officer – Volunteer Generation Fund

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JOB SUMMARY: The Volunteer Generation Fund Program Officer reports to the Executive Director and is responsible for efforts and initiatives that increase the engagement of volunteers and the impact of their efforts in New Hampshire.

The Volunteer Generation Fund Program Officer supports the implementation of Volunteer NH’s Volunteer Generation Fund (VGF) by building the capacity of NH organizations to engage volunteers by promoting and marketing service and volunteerism in New Hampshire. This grant has two main aspects. The first is to develop and strengthen relationships, provide outreach, training, and technical assistance related to Volunteer NH’s statewide volunteer opportunity database, Get Connected. The second is to provide training, support, monitoring, capacity building, and other assistance to 13-15 identified VGF Cohort organizations so they may complete their volunteer-related projects. This position also requires reporting/tracking, outcome measurements, and the coordination of deliverables.

SUPERVISION RECEIVED:  Works under the direct supervision of the Executive Director
SUPERVISION EXERCISED:  None
TIMELINE: This is a three year position dependent on continued federal funding.

ABOUT VOLUNTEER NH:
Volunteer NH’s mission is to promote the tradition of service in NH by supporting and sponsoring national service initiatives and providing training, recognition, and a central site for volunteers and volunteer programs to help them strengthen their communities. Designated as the State Service Commission for New Hampshire in 2000, we have almost two decades of experience in service.

Our AmeriCorps portfolio has a wide variety of programs, ranging from 10 to 70 members, and worth over 2.7 million dollars in federal funds.

At Volunteer NH, we are committed to being an exemplary employer, where our employees are our greatest asset, by embracing a culture of teamwork with open and honest communication, a common vision and sense of purpose, regular celebration of success, courage and perseverance to take risks, personal integrity, continuous learning and empowerment.

ABOUT THE VOLUNTEER GENERATION FUND
The George H. W. Bush Volunteer Generation Fund is a grant program funded by the Corporation for National and Community Service (CNCS). The Volunteer Generation Fund was established by the Edward M. Kennedy Serve America Act in 2009, expanding the role of the Corporation for National and Community Service in strengthening the nation’s volunteer infrastructure.

The goals of Volunteer Generation Fund as described in the Serve America Act legislation are to:

  • Assist nonprofit, faith based, and other civic organizations by expanding and improving the capacity of such organizations to utilize such volunteers;
  • Spur innovation in volunteer recruitment and management practices, with the goal of increasing the number of volunteers; and
  • Enable the people of the U.S. to effect change by participating in active volunteer and citizen service.

RESPONSIBILITIES:

  • Serve as the primary program contact for the VGF Cohort Organizations
    • Coordinate training and technical assistance to build the capacity of 13-15 Cohort organizations to better engage and utilize volunteers (especially skills-based volunteers).
    • Provide onsite volunteer management consulting/coaching services to participating organizations.
    • Monitor VGF Cohort project progress through site visits, progress reports, and phone consultation.
    • Convene and meet with organizations in NH to determine capacity needs, establish best practices and monitor the volunteerism landscape across the state.
    • Lead the VGF Cohort application process, including providing information and training to potential organizations, creating and disseminating the RFP, and coordinating and participating in the application review.
    • Work with the other Program Officers to identify organizations from the Cohort that might benefit from other National Service Resources.
  • Serve as the primary program contact for Get Connected
    • Provide individual and general outreach through social media, flyers, email blasts, PSAs, and other physical and virtual avenues to inform nonprofit organizations about Get Connected.
    • Hold in-person and virtual trainings for nonprofit staff on best practices in using the Get Connected platform.
    • Reach out to organizations with inactive or essentially inactive accounts to encourage them to post new volunteer opportunities.
    • Provide similar outreach and training to individuals across the state (especially in high-need areas) to encourage users to sign up and use the site regularly.
  • Other Support responsibilities would include the following:
    • Manage VNH service projects and special volunteer initiatives, as needed.
    • Assist with grant writing and reporting to stakeholders such as the Corporation for National and Community Service.
    • Identify opportunities to develop new initiatives and collaborations to support the field of service and volunteerism.
    • Work to provide support and access to resources to address gaps in NH’s capabilities; supporting training programs and partnerships to expand systems to respond to holes in identified services.
    • Support staff on appropriate projects, committee work, and other duties as assigned by the Executive Director.

QUALIFICATIONS:

  • Bachelor’s degree preferred or a combination of education and experience with a demonstrated, strong ethic of service.
  • Excellent written and oral communications and experience with group facilitation
  • Excellent computer skills that include word processing, database entry, and social media
  • Interest in, or capability of learning other software applications
  • Ability to utilize diplomatic skills and to assist groups in reaching consensus
  • Good organizational, planning, and analytical skills
  • Valid driver’s license and reliable transportation
  • Must be a cooperative team player.
  • Cleared National Service Criminal History Check

HOURS:
40 hours weekly with prompt regular attendance, occasional evening, early morning and weekend engagements required.  This position is contingent upon continued funding from the Corporation for National and Community Service.

PRINCIPAL WORKING RELATIONSHIPS:
Volunteer NH staff and Board of Directors, VGF Cohort organizations, National Service program staff and members, and the general public

PHYSICAL DEMANDS:
Ability to lift up to fifty pounds; ability to deal effectively with stressful or emotionally difficult situations; ability to travel statewide or further for required meetings and conferences.

WORKING CONDITIONS:
Work performed in an office setting with word processing and data entry done at a computer terminal. Filing of records requires some stooping, bending and reaching.  Occasional assignments that require one to be out of doors in temperatures ranging from below zero to 90° F. Work is of medium demand:  stands, sits and walks most of the time on duty; talking and hearing essential for conferring with staff, members and the general public.

All of the above duties and responsibilities are essential position functions subject to reasonable accommodation.  All position requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the duties proficiently.  The position description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.  Individuals may be required to perform any other position-related instructions as requested by their supervisor, subject to reasonable accommodation.  This position description is not all-inclusive.

SALARY RANGE:
$45,000 – $56,000

ANNUAL UPDATE REQUIREMENT:
To be evaluated at six months and in one year in accordance with the employee’s anniversary date.

APPLICATION INFORMATION
Those interested in applying for this position should send a résumé and cover letter to Lesley Rossi at Lesley@volunteernh.org.