Session Description:
Listening is so easy to do and yet so hard to do well. We have two ears and one mouth because listening is twice as hard as talking. Yet, only 2% of the population has received formal training in listening. Have you ever said (or heard), “I told you that already” or “that’s not what I said” or “aren’t you listening?” Poor listening skills are to blame. If we engage in active listening we can reduce mistakes, identify problems, resolve conflict, increase trust, strengthen relationships, and build knowledge.
This session will dive into four styles and seven methods of listening. Discover when and how to use each style for maximum effectiveness. This session is for you if you want specific tips and techniques to take your listening skills to an advanced level. Listen actively. Understand deeply. Connect strongly.
Session Goals:
By the end of this session, participants will have learned how to:
- Describe four listening styles and seven different listening methods;
- Identify which listening style to use for maximum effectiveness based on the situation;
- Build their listening muscles with specific techniques.
Resources:
Biography:
Jennifer Elder, CSP, CPA is an executive coach who helps smart professionals transform from technically talented to strategically savvy. If you want more influence and impact, and to be seen as a valued business partner, Jennifer will help you take deliberate actions to accelerate, expand and achieve your potential. Be seen, be heard, be valued! As a keynote speaker, Jennifer understands the difference between information and influence. She has presented to over 15,000 people in all 50 states and 9 countries.