2024 Governor's Conference on Volunteerism

About the Governor’s Conference on Volunteerism

Volunteer NH hosts the Governor’s Conference on Volunteerism annually as a professional development opportunity. The event’s goal is to support and strengthen New Hampshire’s volunteer programs and organizations.

  • Date: Wednesday, May 22
  • Time: 8:00am – 3:45pm
  • Place: NH Institute of Politics at Saint Anselm College in Manchester
  • Cost:
    • Early Bird Pricing: $70
    • General Registration (starting April 16): $85

 

 

 

Register Today!

Deadline to Register: Friday, May 3rd

Conference Agenda At-a-Glance

Check-in & Continental Breakfast (8:00 AM)

Welcome (8:30 AM – 9:00 AM)

Session Block I (9:15 AM – 10:30 AM)

  • 5 Session Options:
    • Connecting Passion to Purpose: A Vision-Driven Approach to Volunteer Engagement
    • Building Skills for Courageous Conversations
    • Panel: Financial Planning and Governance Considerations for Non-Profits
    • Fill Your Own Cup: Building a Mindfulness Practice to Support Your Well-Being
    • Ableism & Disability Inclusion Training (Part 1)

Session Block II (10:45 AM – 12:00 PM)

  • 6 session options:
    • Unlocking Success: The Power of Emotional Intelligence in the Workplace
    • It’s Not As Hard As You Think: Grantwriting for Small Shops & Beginners
    • Volunteer Journeys: Increase Engagement and Impact
    • Marketing Trends & Digital Engagement
    • Mission: Synergize
    • Ableism & Disability Inclusion Training (Part 2)

Lunch & Presentation of the Governor’s Outstanding Volunteer Manager of the Year Award (12:00 PM – 12:45 PM)

Session Block III (1:00 PM – 2:15 PM)

  • 6 session options:
    • Overcoming Non-interpersonal Bias To Make Better Decisions
    • Deciphering Community Demographics: How Data Can Inform Volunteer and Client Strategies
    • Activating Volunteers as Advocates for Your Mission
    • Setting the Tone
    • Community As Campus
    • Volunteer Manager Networking

Session Block IV (2:30PM – 3:15 PM)

  • 5 session options:
    • Culture in the Workplace
    • Getting Started with ChatGPT: Your Friend in Volunteer Management
    • Setting Professional Boundaries & Actionable Steps for Setting Them
    • Building Your Personal Brand
    • Panel: Spirit of NH Awardees

Detailed Session Descriptions

Session Block I (9:15 AM – 10:30 AM)

Connecting Passion to Purpose: A Vision-Driven Approach to Volunteer Engagement (Part I)

Note: This is the first part of a two-part series

Presenter: Beth Saunders: Founder & Chief Strategist, Beth Saunders Associates

Session Description: Together we’ll walk through a process to create a vision map, a guide for decision making related to attracting and retaining volunteers (and all supporters — the people who donate, volunteer, and advocate for your cause). A vision map articulates the positive changes your organization is committed to creating in the world. Your supporters share your vision and the map shows the milestones they can help you achieve along the way, connecting their passion to your purpose.

This session is one of a two-part series presenting Beth’s MapMoveMeasure(™) methodology designed to increase volunteer and overall supporter engagement by helping you make the right offer to the right people at the right time.

By the end of this session, participants will have learned:

  • How to articulate clear goals for the work they’re asking volunteers to do (the why!).
  • New ways to expand relationships by focusing on more specific goals that are relevant to their volunteers.
  • How to have more objective internal conversations when designing and evaluating volunteer programs.

Topic(s): Volunteer Recruitment/Management, Leadership Development

Suggested Audience: Members of a nonprofit Board of Directors, Leadership of nonprofits/public agencies, Volunteer managers

Beth Saunders is passionate about making missions happen. Throughout her consulting career, Beth has helped nonprofit leaders connect people and programs to mission and goals. With her MapMoveMeasure(™) framework, nonprofits recruit and retain more volunteers, raise more dollars, and develop a more highly engaged Board.

 

Building Skills for Courageous Conversations

Presenter: Anna Guest: Founder, Rising Tide Volunteer Solutions

Session Description: Do you find yourself sweeping volunteer issues under the rug to avoid conflict or feel uncomfortable addressing a concern with someone who generously shares their time with your organization? Managing volunteers is full of nuances, but there are many practical strategies that make these difficult (but necessary!) conversations more successful. In this workshop, we’ll use common scenarios of difficult situations with volunteers to discuss why we avoid tough conversations. We’ll also talk about strategies that can support us to act with courage, curiosity, and compassion. A perennial volunteer management issue, this session is appropriate for a range of experience levels.

By the end of this session, participants will have learned:

  • Potential barriers to having difficult conversations
  • Strategies for clear, but kind conversations
  • How to identify resources and how to ask for support

Topic(s): Volunteer Recruitment/Management, Organizational Management & Culture, Leadership Development

Suggested Audience: Volunteer managers, AmeriCorps program staff, AmeriCorps members and/or AmeriCorps Seniors volunteers, Business owners/employees, Other volunteers, Other employees of nonprofits/public agencies

Anna Guest, MOT, OTR/L, Founder of Rising Tide Volunteer Solutions, optimizes volunteer engagement and retention through training and thought partnership. Her strategic leadership prioritizes clear communication, the power of personal connections, and innovative problem-solving. As a collaborative change agent, Anna is dedicated to guiding non-profits through challenges, strategically investing in the power of volunteerism amid limited resources.  Outside work, you can find her reading, paddleboarding, and relaxing with her human and 4-legged family.

Panel: Financial Planning and Governance Considerations for Non-Profits

Facilitator: Elizabeth Wolf: Financial Advisor, Non-Profit Focus; Bernstein Wealth Management

Panelists: Kim Davis, Managing Director;  Ben Goetsch, Senior Investment Strategist; Clare Golla, National Managing Director, Philanthropic Services (Panelists may be substituted).

Session Description: Join us for a panel-style moderated discussion on the key financial planning and governance considerations for non-profits of every mission. Our experts include a 25+ year non-profit financial advisor; a senior investment strategist with focus on cash flow planning and how to best manage and stretch reserves; and a national non-profit expert who will speak to current trends, best practices, and tools to make the most impact. There will be time for live Q&A from the audience. Participants will leave this session better informed on how to manage around today’s unique challenges for non-profits, how to optimize investment and cash reserves, and take advantage of best practices from non-profits across the country.

By the end of this session, participants will learn:

  • One key and actionable takeaway with regards to how they manage their investment or cash reserves.
  • How to more effectively leverage their boards of directors with respect to fundraising or other key items.
  • How to more effectively manage a non profit regardless of it’s mission.

Topic(s): Fundraising, Organizational Management & Culture, Personal/Professional Development, Leadership Development

Suggested Audience: Leadership of nonprofits/public agencies, Members of a nonprofit Board of Directors, Business owners/employees

Elizabeth Wolf is a financial advisor with Bernstein Wealth Management. Professionally, she leverages the deep research and strategy of the full firm to craft unique investment and planning solutions for clients, with a particular focus and passion for non-profits. Outside of work, Elizabeth has been deeply involved environmental conservation for 10+ years, serves on the Board of her church, and otherwise is an avid outdoorswoman.

 

Fill Your Own Cup: Building a Mindfulness Practice to Support Your Well-Being

Lisa Enright: Co-Founder, Growing Presence Consulting

Stephanie Kirylych: Co-Founder, Growing Presence Consulting

Session Description: You give so much of yourself; it’s important to give back to yourself. This session is time for you to be still and restore. We’ll introduce mindfulness and meditation, highlight the benefits of mindfulness, and teach you how to develop your own mindfulness practice as a form of self-care. The presenters will teach several simple mindfulness practices that you take incorporate into your daily life. These skills are also great additions to staff meetings and team activities.

By the end of this session, participants will learn:

  • What mindfulness and meditation are
  • The benefits of a mindfulness practice
  • How to incorporate mindfulness into daily life and several simple mindfulness practices

Topic(s): Mental Health & Wellness

 Suggested Audience: Volunteer managers, AmeriCorps program staff, AmeriCorps members and/or AmeriCorps Seniors volunteers, Other employees of nonprofits/public agencies, Other volunteers, Business owners/employees, Leadership of nonprofits/public agencies, Members of a nonprofit Board of Directors

Lisa Enright  has over 25 years of higher education teaching and leadership experience. She is currently the Assistant Dean of Student Success at the University of New Hampshire Manchester. Along with her Assistant Dean role, Lisa teaches Resiliency and Student Success, Exploring Leadership, and Community Leadership Capstone.

She is also the co-founder of Growing Presence Consulting, offering mindfulness and emotional intelligence workshops and coaching. Lisa has a Doctor of Education in Leadership and Learning from Rivier University and a Master of Arts degree from State University of New York Albany. She is a certified EQ-i 2.0®/EQ 360® coach, NASPA Certified Peer Educator Trainer, and a Mindfulness Institute for Emerging Adults (MIEA)teacher-in-training.

 

Stephanie Kirylych has over 20 years of higher education leadership and coaching experience. She is currently the Director of Advising at the University of New Hampshire Manchester. Along her advising role, Stephanie teaches First Year Seminar and The Mindful Leader.

She is also the co-founder of Growing Presence Consulting, offering mindfulness and emotional intelligence workshops and coaching. She has a Master of Education degree from Northeastern University and completed the health coach program at the Institute for Integrative Nutrition. She is currently enrolled in the Higher Education, Administrative Leadership doctoral program at Plymouth State University. Stephanie is a certified EQ-i 2.0®/EQ 360® coach and a Mindfulness Institute for Emerging Adults (MIEA) teacher-in-training.

Ableism and Disability Inclusion Training (PART I)

NOTE: This is the first of a two-part series

Jeff Lafata-Hernandez: Founder & Executive Director, Empowering People for Inclusive Communities (EPIC)

Ethan Linsky: Assistant Director, Empowering People for Inclusive Communities (EPIC)

Session Description: EPIC’s Ableism Training provides participants with a greater understanding of the Disability Community and Ableism. Participants will examine how ableism impacts their lives, work, and our world during this interactive training.  Through an intersectional lens, participants will explore identity, the medical vs. social models of disability, the systemic oppression of people with disabilities, and how to begin to address ableism in our everyday lives and work.

By the end of this session, participants will:

  • Learn who the Disability Community is and the difference between the Medical and Social Models of Disability.
  • Gain an understanding of what Ableism is and how it impacts the lives of people with disabilities.
  • Gain tangible next steps to ensure volunteer programs and opportunities are accessible to people with disabilities.

Topic(s): Justice, Equity, Diversity & Inclusion (JEDI)

Suggested Audience: Volunteer managers, Leadership of nonprofits/public agencies, Other employees of nonprofits/public agencies, AmeriCorps program staff

Jeff Lafata-Hernandez founded Empowering People for Inclusive Communities (EPIC) in 2011 to address the unmet needs of transition-aged youth with disabilities. Utilizing over two decades of experience in disability services and his lived experience as a person with a disability, Jeff provides disability justice, inclusion, and anti-ableism expertise through EPIC Training & Consulting.

 

 

 

Ethan Linsky joined EPIC with a passion for supporting the next generation of disability leaders. With over ten years of experience in service learning, youth work, disability services, and his lived experience as a person with a disability, Ethan serves as a leader and mentor in creating accessible opportunities for young leaders with disabilities to thrive.

 

Session Block II (10:45 AM – 12:00 PM)

Volunteer Journeys: Increase Engagement and Impact (Part II)

Please Note: This is the second of a two-part series

Presenter: Beth Saunders: Founder & Chief Strategist, Beth Saunders Associates

Session Description: Help your volunteers feel part of a larger team working toward an aspirational vision. Join us to design journeys that enable your volunteers to contribute at different levels – giving time, knowledge, skills and leadership. You’ll learn about and start creating your own Volunteer Engagement Pyramid, a framework that matches what is being asked of a volunteer (your need) with their mindset (the volunteer’s motivation). The pyramid harnesses your expertise and taps your data to keep you on track to increased volunteer engagement and greater impact.

This session is one of a two-part series presenting Beth’s MapMoveMeasure(™) methodology designed to increase volunteer and overall supporter engagement by helping you make the right offer to the right people at the right time.

By the end of this session, participants will have learned:

  • How to be data-informed without losing the personal touch.
  • How to incorporate volunteer mindset and motivation into volunteer programming.
  • New, more strategic ways to apply their experience and expertise to engage volunteers.

Topic(s): Volunteer Recruitment/Management

Suggested Audience: Volunteer managers, Leadership of nonprofits/public agencies

Beth Saunders is passionate about making missions happen. Throughout her consulting career, Beth has helped nonprofit leaders connect people and programs to mission and goals. With her MapMoveMeasure(™) framework, nonprofits recruit and retain more volunteers, raise more dollars, and develop a more highly engaged Board.

 

Unlocking Success: The Power of Emotional Intelligence in the Workplace

Presenter: Dr. Kathy L. DesRoches: MS Leadership and Graduate Certificate in Nonprofit Leadership, UNH College of Professional Studies, Online

Co-Presenter: Jo Oliver-Yeager: Graduate and Undergraduate Program Director, Human Services; UNH College of Professional Studies, Online

Session Description: Do you want to be a better volunteer, leader, manager, employee, team member, partner, parent, or friend? Attend this workshop to learn more about your emotional intelligence and strategies to improve your emotional intelligence skills. Emotional intelligence is the ability to identify and regulate, and understand others’ emotions. It helps build relationships, reduce team stress, defuse conflict, and improve job satisfaction. In today’s fast-paced and diverse work environments, possessing high Emotional Intelligence is not just a desirable trait; it’s necessary.

By the end of this session, participants will:

  • Understand the value of emotional intelligence
  • Identify the strengths and areas of growth in the participant’s emotional intelligence.
  • Develop strategies to improve one’s emotional intelligence.

Topic(s): Organizational Management & Culture, Justice, Equity, Diversity & Inclusion (JEDI), Personal/Professional Development, Leadership Development,Mental Health & Wellness

Suggested Audience: Volunteer managers, Leadership of nonprofits/public agencies, Other employees of nonprofits/public agencies, Members of a nonprofit Board of Directors, Other volunteers, AmeriCorps members and/or AmeriCorps Seniors volunteers, AmeriCorps program staff

Kathy DesRoches, EdD holds a doctorate in education from Plymouth State University. Activities outside of work include serving as president and founding member of the nonprofit NHVegFest, and Chair of the Planning Board in her town.

 

 

Jo Oliver-Yeager started her career as a therapist. She is a board member of NHWHE and a member National Organization for Human Services. She creates and teaches courses for The Child Welfare Education Partnership.

It's Not As Hard As You Think: Grantwriting for Small Shops & Beginners

Presenter: Katie Collins: Director of Development, Capitol Center for the Arts

Session Description: Competition for grant funding can be steep, and the process can be confusing and intimidating, especially for beginners.   This workshop is geared to the grant writing novice and will provide solid, practical tips for the entire grants process from inquiry to final report.   Participants will leave with a base of knowledge to set them on the path to grant writing success!

By the end of this session, participants will learn how to:

  • Craft a compelling case for support using active, clear language and measurable outcomes
  • Differentiate between project-based and operating grants both from a narrative and budgetary perspective
  • Confidently make a personal contact with a grantmaking institution.

Topic(s): Fundraising

Audience: Nonprofit Leadership, Nonprofit Employees, Board Members

Katie Collins has been a part of NH’s nonprofit community since 1990 and is currently in her 19th Season as the Director of Development for the Capitol Center for the Arts. Among her accomplishments is the 2019 opening of the Bank of NH Stage following a $6.9 million capital campaign, and also keeping a performing arts center alive and flourishing through and beyond the pandemic shutdown. In her down time, she is a regular contributor to the website “Grown and Flown,” and works as an actor with community and regional theaters throughout NH. Katie believes the key to her success is never going a day without laughing or making someone else laugh.

Marketing Trends and Digital Engagement

Presenter: Cady G. Hickman: Community Engagement Manager, Boys & Girls Clubs of Central New Hampshire

Session Description: Social media is constantly changing – but it’s a valuable tool for volunteer outreach and engagement. In this workshop, learn about most often used social media platforms and their key demographics. Design a persona, and determine best methods of outreach, and learn how to use social media to welcome, engage, and celebrate volunteers!

By the end of this session, participants will:

  • Learn about most popular social media platforms, the type of content used on each, and their key demographics.
  • Create marketing personas for your volunteers and determine best platforms to reach your target market.
  • Utilize social media to welcome, engage, and celebrate volunteers.

Topic(s): Volunteer Recruitment/Management, Marketing & Technology

Suggested Audience: Volunteer managers, Leadership of nonprofits/public agencies, Other employees of nonprofits/public agencies, Business owners/employees, AmeriCorps program staff

Cady G. Hickman Cady Hickman is the Community Engagement Manager for the Boys & Girls Clubs of Central and Northern New Hampshire. She is also the co-founder and education director for Queen City Improv, where she utilizes her background in the arts to teach public speaking and critical interpersonal skills. Cady is a Union Leader 40 under Forty Class of 2021 recipient, and holds a B.A. from the University of New Hampshire in Theater Education.

Mission: Synergize

Presenter: Maria Huard: Tutoring Services Coordinator, Nashua Adult Learning Center

Session Description: Want to learn some fun teambuilding activities for your volunteer program? Participants in this session will participate in icebreakers, team building activities, leadership development games, and problem solving initiatives. You may be asked to gently leave your comfort zone and team up with folks you don’t know. I’ll offer ideas for tweaking the activities for different programs’ unique needs as you head back to your organization. You’ll learn how valuable it can be to get people moving and have fun while learning!

When you and the folks you serve have the chance to be recognized and learn about one another, there is a feeling of belonging that creates a synergy that makes great things possible.

By the end of this session, participants will learn:

  • A toolbox full of activities that they can implement immediately with their volunteers and larger communities.
  • How to build trust and communication among their volunteer team.
  • How to create a closely knit community in which all members are an integral part, and are missed when they are not there. This will help with participation and retention.

Topic(s): Volunteer Recruitment/Management, Organizational Management & Culture, Community & Partnership, Leadership Development

Suggested Audience: Volunteer managers, Other employees of nonprofits/public agencies, Other volunteers, AmeriCorps program staff, AmeriCorps members and/or AmeriCorps Seniors volunteers

Maria Huard has a B.F.A. in Drama from NYU, and is pursuing her M.B.A. from Louisiana Tech. She owns PaperMoon Dance Center, a ballroom, Latin, and swing dance studio in Merrimack, NH. She currently serves as the Tutoring Services Coordinator at the Nashua Adult Learning Center, training volunteer tutors and pairing them with English Language Learners and adult students working towards their High School Equivalency Tests.

 

Ableism and Disability Inclusion Training (PART II)

NOTE: this is the second of a two-part series.

Presenter: Jeff Lafata-Hernandez: Founder & Executive Director, Empowering People for Inclusive Communities (EPIC)

Co-Presenter: Ethan Linsky: Assistant Director, Empowering People for Inclusive Communities (EPIC)

Session Description: EPIC’s Ableism Training provides participants with a greater understanding of the Disability Community and Ableism. Participants will examine how ableism impacts their lives, work, and our world during this interactive training.  Through an intersectional lens, participants will explore identity, the medical vs. social models of disability, the systemic oppression of people with disabilities, and how to begin to address ableism in our everyday lives and work.

By the end of this session, participants will:

  • Learn who the Disability Community is and the difference between the Medical and Social Models of Disability.
  • Gain an understanding of what Ableism is and how it impacts the lives of people with disabilities.
  • Gain tangible next steps to ensure volunteer programs and opportunities are accessible to people with disabilities.

Topic(s): Justice, Equity, Diversity & Inclusion (JEDI)

Suggested Audience: Volunteer managers, Leadership of nonprofits/public agencies, Other employees of nonprofits/public agencies, AmeriCorps program staff

Jeff Lafata-Hernandez founded Empowering People for Inclusive Communities (EPIC) in 2011 to address the unmet needs of transition-aged youth with disabilities. Utilizing over two decades of experience in disability services and his lived experience as a person with a disability, Jeff provides disability justice, inclusion, and anti-ableism expertise through EPIC Training & Consulting.

 

 

 

Ethan Linsky joined EPIC with a passion for supporting the next generation of disability leaders. With over ten years of experience in service learning, youth work, disability services, and his lived experience as a person with a disability, Ethan serves as a leader and mentor in creating accessible opportunities for young leaders with disabilities to thrive.

 

Lunch & Presentation of the Governor’s Volunteer Manager of the Year Award (12:00 PM – 12:45 PM)

More Info

Operating a volunteer program is no small feat. It takes a tremendous amount of time, effort, patience, perseverance, managerial skill, long-term vision, and a willingness to engage in continuous learning and improvement to keep the program operating successfully year after year.

The Governor’s Outstanding Volunteer Manager of the Year Award was created by former Governor John Sununu to honor volunteer administrators and salute their excellence in the leadership and management of volunteers in New Hampshire.

The awardee will be announced during lunch!

Session Block III (1:00 PM – 2:15 PM)

Overcoming Non-Interpersonal Bias To Make Better Decisions

James McKim: Founder/Managing Partner, Organization Ignition, LLC

Session Description: In today’s dynamic and diverse workplace, effective decision-making is paramount for project managers. However, the presence of non-interpersonal bias, often subtle and ingrained, can significantly hinder the quality of decisions made. This one-hour seminar aims to explore the various dimensions of non-interpersonal bias and equip you with practical strategies to overcome these biases in your decision-making processes.

The seminar will commence by elucidating the concept of non-interpersonal bias, shedding light on cognitive biases, systemic biases, and other influential factors that often go unnoticed. Participants will gain a comprehensive understanding of how these biases can impact decision-making.

The core focus of the seminar will be on providing actionable insights and techniques to identify and counteract non-interpersonal bias. Through engaging discussions and real-world case studies, attendees will learn to recognize their own biases and develop a heightened awareness of potential scotomas (blind spots). The session will also address the role of diversity and inclusion in mitigating bias, emphasizing the importance of fostering an inclusive decision-making environment.

By the end of this session, participants will:

  • Identify non-interpersonal biases
  • Understand decision-making methodologies
  • Use tools for overcoming non-interpersonal bias in their decision-making processes

Topic(s): Volunteer Recruitment/Management, Marketing & Technology, Fundraising, Organizational Management & Culture, Justice, Equity, Diversity & Inclusion (JEDI), Personal/Professional Development, Leadership Development

 Suggested Audience: Volunteer managers, Leadership of nonprofits/public agencies, Members of a nonprofit Board of Directors, Business owners/employees, AmeriCorps members and/or AmeriCorps Seniors volunteers, AmeriCorps program staff, Other employees of nonprofits/public agencies

James McKim is Founder and Managing Partner of Organizational Ignition, a management consulting firm in Goffstown, NH. He is a sought-after consultant, facilitator, speaker, and author of the bestselling book The Diversity Factor: Igniting Superior Organizational Performance.

In addition to being named one of New Hampshire’s Top 200 Business Leaders, Mr. McKim has been recognized by industry watchers such as Atd, Brandon Hall, Bersin Associates, Axelos, and PMI for his dedication to creating win-win situations between organizations and their employees
He is known internationally for his current focus on organizational and individual performance through diversity, equity, and inclusion (DEI).

Deciphering Community Demographics: How Data Can Inform Volunteer and Client Strategies

Presenter: Nicole McKenzie: Data Dissemination Specialist, U.S. Census Bureau

Session Description: The Census Bureau collects information from over 130 surveys and programs. Data collected help organizations understand population, demographics, social, housing and economic aspects of their community. Using the popular Census Bureau’s online tool, data.census.gov, we will demonstrate how to easily customize a data query that will result in a data table specific to a community and topic of interest, such as income/poverty, health insurance coverage, disability, age, veteran status, race and ethnicity, employment status, etc. We will also demonstrate how to download these data into Excel and how to map the data to provide a visualization of the community by the numbers. Knowing how to access reliable data can help organizations understand where their potential volunteers may be for recruitment purposes, how many community members may need their services based on a various levels of need, and how their community compares to those that surround them.

By the end of this session, participants will have learned:

  • The knowledge and skills to access Census Bureau data to help with community analysis, planning, and grant writing.
  • How to extract customized data within an organization’s community, contributing to a better understanding of volunteer recruitment strategies and client needs within the service delivery area.
  • How to improve grant applications data requirements by using reliable data to describe a project’s population of focus and demonstrate a need for services.

Topic(s): Community & Partnership

Suggested Audience: General

Nicole McKenzie began at the Census Bureau in 2019 as a Partnership Specialist, and currently works within the Data Dissemination and Training Branch providing training on data products and tools for customers in New Hampshire, Maine, Vermont, Massachusetts and Rhode Island. Prior to working at the Census Bureau, Nicole was president and co-founder of a grant acquisition and management company where she helped private businesses, non-profit organizations, educational institutions, and government entities research, write and manage grant-funded projects. Nicole holds a BS in Marketing/Math from Plymouth State University

 

Activating Volunteers as Advocates for Your Mission

Presenter: Yusi Turell: Director of Training, UNH Carsey School of Public Policy, Center for Impact Finance

Co-Presenter: Suzanne Scharff: UNH Semester for Impact Fellow Freedom Café

Session Description: Volunteers not only give of their time and skills during discrete engagements, but also can be powerful external advocates for your organization’s social or environmental mission. In New Hampshire, policymakers in the Legislature and in State agencies usually provide opportunities for public input. Savvy organizations have an ongoing process of educating volunteers about root causes and broad trends related to their mission – so that, when a window of opportunity opens, volunteers are prepared and motivated to advocate for their cause.

This session will present strategies for volunteer managers and nonprofit leaders to Educate (without preaching); Inform (without overwhelming); and Activate their volunteers, with a focus on the public policy arena. The session also will introduce volunteers to effective advocacy tactics, so they can amplify their impact with the organizations they support.

By the end of this session, participants will learned how to:

  • EDUCATE volunteers about root causes and broad trends related to the social or environmental problems that your organization addresses.
  • INFORM volunteers on current trends and engagement opportunities.
  • ACTIVATE volunteers to advocate for your organization’s cause and help shape public policy.

Topic(s): Community & Partnership

 Suggested Audience: Volunteer managers, Leadership of nonprofits/public agencies, Other Volunteers

Yusi Turell is director of training at the UNH Carsey School of Public Policy, Center for Impact Finance, and teaches in the school’s Master’s degree programs. She leads the Carsey Policy Hour, a monthly online discussion series on issues and policies that affect the people and places of New Hampshire. Prior to UNH, she worked for Citizen Schools, a national educational nonprofit which has partnered with more than 17,000 volunteers – a ‘second shift of educators’ – to bring hands-on, applied learning into middle school classrooms.

Suzanne Scharff is a recent UNH graduate who majored in Women’s and Gender Studies and Sustainability and minored in philosophy. She spent her last semester as a fellow at the Freedom Café, helping them to expand the reach of their conscious consuming mission. Through this work, the café will foster a culture of sustainable and ethical shopping in Seacoast NH.

Setting The Tone for Inclusivity in Your Organization

Presenter: Maura McGowan: Program Director, NH Teen Institute

Session Description: How can we create a safe space for our staff, clients, volunteers, and other stakeholders to be themselves? While large gestures, decorations, and statements can be important, what are some of those smaller steps that can be woven through from day to day, in structured programming and services, as well as during more informal interaction points?

Through activities and discussion, participants will explore ways to put our organizations forward as safe spaces for individuals of any and all identities in which to feel respected and comfortable being their full selves. Participants will learn activities and actions we can do both as professionals and with our stakeholders that help them connect with each other and feel that they are able to embody the unique combination of all of their identities. This workshop is appropriate for participants with various levels of experience of having put these ideals into action.

By the end of this session, participants will have learned:

  • The breadth of cultural identities that make up the groups we work with in an ever-evolving understanding of cultural identity.
  • Some of the activities that can be utilized to quickly and safely create culturally responsive spaces.
  • Language to engage participants or stakeholders in discussions involving cultures and intersecting identities without telling them how to think or feel.

Topic(s): Organizational Management & Culture, Volunteer Recruitment/Management, JEDI (Justice, Equity, Diversity, Inclusion)

Audience: Volunteer Managers, Nonprofit Leadership, Nonprofit Employees, Board Members

Maura McGowan, CPS, is the Program Director of the NH Teen Institute, a non-profit agency whose mission is to empower youth through personal leadership development and community engagement. Maura has worked in the field of prevention since 2002 and became involved with the NH Teen Institute in 2008 when she began volunteering for programs and working on a curriculum updating and development board. In 2017, Maura became Program Director in charge of youth programming and volunteer engagement in addition to being a facilitator for professional development trainings offered by the NH Teen Institute. She is a graduate of the New England ATTC Leadership Development Program and has served as a mentor in the New England PTTC Prevention Mentorship Program during its first two cohorts. In 2021, Maura was appointed as an advisor to the NH Governor’s Youth Advisory Council, and is on the advisory committee for the NH Prevention Community of Practice.

Community As Campus

Presenter: Carisa Corrow: Project Facilitator, Educating for Good

Co-Presenter: Jamie Smith, Climate Specialist, Franklin High School

Session Description: Many high schools in NH have a requirement that students complete a number of volunteer hours in order to graduate. While this is a worthwhile endeavor, how do we ensure the time spent is both meaningful and manageable for students and community partners? Learn how Franklin High School’s “Community As Campus” philosophy could change the way we think about service learning and volunteering.

By the end of this session, participants will have learned:

  • What “Community As Campus” means for Franklin High School.
  • The impact that service learning has had on students as community members.
  • How service learning can link back to a school’s competency based assessment system.

Topic(s): Community & Partnership, Civic Engagement

Suggested Audience: Volunteer managers, Leadership of nonprofits/public agencies, Members of a nonprofit Board of Directors, Other employees of nonprofits/public agencies

Carisa Corrow has been a New Hampshire educator for over twenty years and is the founder of Educating for Good. Since 2019, she has been working with Franklin School District as they rethink high school experience include project based and service based learning experiences.

 

 

 

Jamie Smith is the Climate Specialist at Franklin High School. Part of her work is to coordinate service based learning opportunities for students so that they can earn high school credit.

Volunteer Manager Collaboration Session

Facilitator: Lisa Challender, MBA, MSW: Volunteer Coordinator, Granite VNA

Session Description: Attend this session to have the opportunity to connect with your fellow volunteer managers and nonprofit staff. Together, you can share concerns, discuss strategies, and ask questions about specific topics that are important to your work.

Come prepared to collaborate, ask questions, and share resources!

By the end of this session, participants will have:

  • Engaged with other volunteer managers to share resources and best practices to take back to their organizations.
  • Connected with other volunteer managers to support one another and encourage each other.
  • Met volunteer managers in your same type of organization to be able to collaborate with in the future.

Topic(s): Volunteer Recruitment/Management

 Suggested Audience: Volunteer managers, Other volunteers

Lisa Challender moved to NH from NJ over 27 years ago and is proud to call NH home.  She has been the Volunteer Coordinator for Granite VNA for 8 years.  As one of the volunteer coordinators Lisa recruits, trains and supports over 100 hospice volunteers.  Lisa has served on various committees including “Spirit of NH”, “Governor’s Conference” and “Volunteer Education Days”.  One of her favorite activities is spending time with her 2 grandchildren.

Session Block IV (2:30 PM – 3:45 PM)

Culture in the Workplace

Presenter: James McKim: Managing Partner, Organization Ignition, LLC

Session Description: Do you know how to interact with someone who wears a hijab? Do you know how to interact with someone who is always late? Do you know how to interact with someone who never seems to offer ideas or suggestions? All these are cultural norms that may clash with our normal perception of how someone should act in a business setting. Resmaa Menachem says that culture is the way our bodies re-enact history through the foods we eat, the stories we tell, and the images that move us. But how does that impact how we show up in the workplace?

By the end of the session, participants will have learned:

  • The 9 components of culture
  • The value of people from different cultures in the workplace
  • How to interact positively with people from different cultures

Topic(s): JEDI (Justice Equity Diversity, Inclusion)

Audience: General

James McKim is Founder and Managing Partner of Organizational Ignition, a management consulting firm in Goffstown, NH. He is a sought-after consultant, facilitator, speaker, and author of the bestselling book The Diversity Factor: Igniting Superior Organizational Performance.

In addition to being named one of New Hampshire’s Top 200 Business Leaders, Mr. McKim has been recognized by industry watchers such as Atd, Brandon Hall, Bersin Associates, Axelos, and PMI for his dedication to creating win-win situations between organizations and their employees
He is known internationally for his current focus on organizational and individual performance through diversity, equity, and inclusion (DEI).

Getting Started with ChatGPT: Your Friend in Volunteer Management

Presenter: Anna Guest: Founder, Rising Tide Volunteer Solutions

Session Description:

Volunteer managers juggle a variety of administrative and coordination responsibilities while building meaningful relationships. “Getting Started with ChatGPT: Your Friend in Volunteer Management” will explore how generative Artificial Intelligence (AI) can be an invaluable support for volunteer leaders, saving them time, generating ideas, and freeing time to connect more deeply with volunteer team members. The workshop will offer practical tools and applications to integrate AI into one’s workflow, creating a friendlier and more engaging experience for both coordinators and volunteers alike. A valuable session for a variety of audiences exploring how ChatGPT and other AI tools can support your day-to-day responsibilities.

By the end of this session, participants will learn:

  • The basics of AI
  • Specific examples of how AI tools can be used in a volunteer management role
  • How to develop prompts to generate information that will improve efficiency and increase the impact of the work volunteer leaders already do.

Topic(s): Marketing & Technology, Volunteer Recruitment/Management

 Suggested Audience: Volunteer managers, Leadership of nonprofits/public agencies, Other employees of nonprofits/public agencies, Business owners/employees, AmeriCorps members and/or AmeriCorps Seniors volunteers, AmeriCorps program staff

Anna Guest, MOT, OTR/L, Founder of Rising Tide Volunteer Solutions, optimizes volunteer engagement and retention through training and thought partnership. Her strategic leadership prioritizes clear communication, the power of personal connections, and innovative problem-solving. As a collaborative change agent, Anna is dedicated to guiding non-profits through challenges, strategically investing in the power of volunteerism amid limited resources.  Outside work, you can find her reading, paddleboarding, and relaxing with her human and 4-legged family.

Setting Professional Boundaries & Actionable Steps for Setting Them

Presenter: Heather Turner: Co-Chair and Event Manager, SCORE Granite Region

Session Description: What happens when you don’t set boundaries in your business and professional life? Whether it’s by email, text message, phone call, or in person, what happens? You end up resentful of managers, bosses, co-workers or clients, and others who demand your time. Your motivation and energy suffers. You hit your burnout mark, you might break down, or in modern terms, you have exceeded your bandwidth. Other parts of your life are suffering: your health, your sleep habits, your eating habits, and more. What happens when you DO set boundaries? You are more productive. Your mental and physical well-being are generally greater. You can enjoy the work you do (if you liked it in the first place). Learn and practice some techniques and strategies to setting personal and professional boundaries.

By the end of this session, participants will have learned:

  • More Self Confidence
  • Actionable strategies for setting boundaries in both the workplace and the volunteer sphere
  • Guides and Handouts on best practices and scenarios Roleplaying within the session

Topic(s): Personal/Professional Development

Audience: General

Heather Turner is a Granite Region Certified SCORE mentor. She spent twenty years cooking professionally and in 2003 started her own business (with the assistance of a SCORE mentor). She currently teaches social media and marketing for small businesses and mentors and co-mentors in the chapter for marketing and social media for startup businesses and for existing businesses who need some help and guidance in the digital age. She also specializes in working with the hospitality industry for operations, both starting a food business as well as in business.

 

Building Your Personal Brand

Presenter: Cady G. Hickman: Community Engagement Manager, Boys & Girls Clubs of Central New Hampshire

Session Description: Networking and engagement isn’t just about small talk! In this session, participants will deep dive into what components make up a personal brand, and how to use that knowledge to best represent yourself in the setting you are in. This is a mixed-lesson workshop, with some visuals and activities.

By the end of this session, participants will learn:

  • Considerations for building a visual brand, your body language, and interpretations.
  • How to create an effective elevator speech, and how to use it in public
  • Reinforce public speaking skills through interpersonal and intrapersonal activities.

Topic(s): Personal/Professional Development

Suggested Audience: Volunteer managers, Leadership of nonprofits/public agencies, AmeriCorps members and/or AmeriCorps Seniors volunteers, Other employees of nonprofits/public agencies, Business owners/employees

Cady G. Hickman is the Community Engagement Manager for the Boys & Girls Clubs of Central and Northern New Hampshire. She is also the co-founder and education director for Queen City Improv, where she utilizes her background in the arts to teach public speaking and critical interpersonal skills. Cady is a Union Leader 40 under Forty Class of 2021 recipient, and holds a B.A. from the University of New Hampshire in Theater Education.

Panel: Spirit of NH Awardees

Session Description: The Spirit of NH Awards is an annual event that recognizes and celebrates exemplary volunteerism in New Hampshire. But what makes a great volunteer? How does an organization set up their volunteers to succeed?

Hear from a diverse panel of past Spirit awardees as they answer questions about what attracted them to their oganization, what about their work makes them stay, and how their organization help them develop.

This session is great for volunteer managers to hear from the volunteer perspective on what got them and engaged, what keeps them engaged, and what encourages them most to excel in their volunteer positions.

Topic(s): Volunteer Recruitment/Management

Suggested Audience: General

Register Today!

Deadline to Register: Friday, May 3rd

The generous companies below are investing in building strong and connected communities throughout New Hampshire.

St. Mary’s Bank

Hooksett Kiwanis

New Hampshire Elks Association

Northeast Coca-Cola