But They’re “Just” Volunteers: How to Improve Your Volunteer Program – 2021 Governor’s Conference on Volunteerism

Presented by Corri Wilson, Life-Long Community Volunteer, and Event Organizer with numerous affiliations/organizations

Session Description:

This interactive workshop is for those who already have a volunteer program in place and want to take it to the next level, whether to advance the use of volunteers or to address challenges you are having with your program – or both.

In this higher-level conversation, we will discuss the following areas at a more advanced level: What are the motivations, needs, and expectations of volunteers, and how you can provide the best possible experience for your volunteers while meeting the needs of your organization.

We will explore the theories and realities of why people volunteer and address strategies for recruiting, training, and supervising volunteers, all within the scope of elevating the benefits of volunteering in your program to those who volunteer, and the outcomes for your program.

Examples of situations and strategies will be shared. Participants will be encouraged to ask questions. You can join this workshop as an observer, but you are encouraged to participate.

Note: Corri also created pre-recorded content for the conference.

Session Goals:

By the end of this session, participants will have learned how to:

  • understand the motivation, needs, and expectations of your volunteers
  • identify what your organization needs from volunteers (tasks and skills)
  • develop strategies for recruiting, training, and evaluating volunteers including determining fit and placement
  • help struggling volunteers improve their work for mutual benefit or – when that is no longer possible – knowing when and how to let volunteers go



Corri Wilson is an active community volunteer who believes in lifelong volunteerism. She founded two grassroots programs for youth and taught college courses about service-learning and volunteerism. She owns her own business and coaches Girls Volleyball and Girls Tennis at West HS. She is active in the Kiwanis Club of Manchester and recently joined the Board of Directors of Granite State Senior Games. Corri has a BA in Sociology from Geneseo State University and an MS in Sport Management from Southern New Hampshire University (on-campus).